National Redress Service

We support individuals who have experienced child sexual abuse

The Buttery’s Redress Support Service provides support to those who have experienced institutional child sexual abuse and wish to apply for the National Redress Scheme. The Buttery provides assistance with completing applications, emotional support throughout the application and outcomes process and warm referrals to legal, financial, counselling and psychological care providers.

You can make an application at any time between now and 30 June 2027. You can only apply once. The assessment may take between 12 and 48 months. Applications will be prioritised for people who are ill or elderly.

  • The National Redress Scheme provides support to people who experienced institutional child sexual abuse. This support includes:

    • Counselling

    • A payment, and

    • The option of a direct personal response from the institution.

    (A direct personal response is an opportunity for you to receive an apology from the institution/s for the harm you experienced as a child. It can also include a description of what the institution/s has done to stop abuse from happening to anyone else.)

    You can accept any or all of these things.

    The Royal Commission into Institutional Responses to Child Sexual Abuse listened to thousands of people about the abuse they experienced as children. Redress is support that acknowledges the damage done to people as children. It holds institutions accountable.

  • The Buttery’s Redress Support Service can:

    • Be someone to talk to

    • Give you information about the Scheme and answer your questions

    • Help fill out an application with you

    • Help you understand your redress outcome

    We provide safe and culturally appropriate support for people with disability, Aboriginal and Torres Strait Islander people and people from culturally and linguistically diverse backgrounds. The Buttery Redress Support Service is here to support you throughout your application process and the stages of arranging and participating in your direct personal response.

Enquire Now

For program enquiries please ring 02 6687 1111 between 9:00am and 4:30pm. Alternatively, you are welcome to fill in the form below and we’ll be happy to answer all your questions.

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