
Privacy Policy
1. Commitment to Privacy
The Buttery is committed to protecting your privacy and ensuring your personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This notice explains how we collect, use, disclose, and protect your information when you interact with our website.
2. Collection of Personal Information
We may collect personal information when you:
Submit an enquiry or feedback form
Book an appointment or register for a service
Subscribe to newsletters or updates
Access health-related resources or tools
Make a donation
We may also collect information automatically through:
Website analytics tools
Cookies and similar technologies
IP address and browser metadata
3. Types of Information Collected
Depending on your interaction, we may collect:
Name, contact details, and demographic information
Health-related information (only with your consent)
Usage data such as pages visited and time spent on site
Device and browser information
In the case of donors, the amount of the donation, any specific purpose for which it was given and the date of the donation
4. Use of Personal Information
We use your information to:
Provide health services and support
Respond to enquiries and feedback
Improve website functionality and user experience
Communicate health updates and service changes
Meet legal and regulatory obligations
5. Disclosure of Information
We may disclose your personal information to:
Health professionals and service providers involved in your care
IT and website support providers
Government agencies where required by law
Emergency services if necessary for your safety
We will not disclose your information for marketing purposes without your explicit consent.
6. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes secure servers, encryption, and access controls.
7. Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or incomplete. Please contact us using the details below.
8. Health Information
Health information is considered sensitive under the Privacy Act. We only collect and use health information with your consent and in accordance with applicable laws and ethical standards.
9. Cookies and Analytics
We use cookies to improve your experience and gather anonymous usage statistics. You can manage your cookie preferences through your browser settings.
10. External Links
Our website may contain links to external health resources or partner sites. We are not responsible for the privacy practices of these external sites.
11. Changes to This Notice
We may update this Privacy Notice from time to time. Any changes will be published on this page with an updated revision date.
12. Contact Us
If you have any questions or concerns about this Privacy Notice or how your personal information is handled, please contact:
Email: info@buttery.org.au
Phone: 02 6687 1111